PRIVACY POLICY
*The Feel Good Bakery (TFGB)
If you wish to make an enquiry, we ask you to contact us directly by either email or telephone, both of which are provided.
STORING YOUR DATA
If you are a customer, you have provided most of the data we hold. This may include some or all of the following:
- Your name
- Your home address, email address and telephone number
Once an enquiry has been made, we may store the following information on you on a secure internal company database:
- Your name, age
- Your e-mail address
- Your on-line browsing activities on TFGB websites;
- Your interests; preferences, feedback and survey responses;
- Your location
- Your correspondence and communications with TFGB CI; your name, company name, email address, address and contact number
We store your details because you have expressed an interest in our company and the products we offer and it makes it easier for us to contact you in the future or to complete transactions easily without the need to re-enter personal data. By submitting your enquiry via the website, by email or by telephone, you agree to this.
TFGB will request data in order to execute contracts and invoices with our customers and will always let you know why we are requesting data and what it will be used for.
As a rule, we will not share your information with any other third parties, but should the need arise, we would seek your prior consent.
Transmitting information over the internet is generally not completely secure, and we can’t guarantee the security of your data. Therefore, any data you transmit is at your own risk.
CONTACTING YOU
If you have signed up to our newsletter then from time to time we will contact you by email by way of a marketing platform e.g. Mailchimp. Your information will be stored in our Mailchimp account. Please click on the following links to review Mailchimp’s Privacy Policy; https://mailchimp.com/legal/privacy/ and Terms of Use; https://mailchimp.com/legal/terms/.
You will be given the option to unsubscribe from these newsletters.
DISCLOSING YOUR INFORMATION
We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:
- In the event that we sell any or all of our business to the buyer
- Where we are legally required by law to disclose your personal information
- To further fraud protection and reduce the risk of fraud
COOKIES
‘Cookies’ are small files saved to the user’s computer hard drive that track, save and store information about the user’s interactions with and usage of websites. They allow a website, through its server, to provide the users with a tailored experience within the website.
Our website uses cookies to remember personal settings you have chosen on our website. In no other context do we use cookies to collect information that identifies you personally. Most of the cookies we set are automatically deleted by your computer when you leave our website, or shortly afterwards.
We use a number of different cookies on our site. If you do not know what cookies are, or how to control or delete them, then we recommend you visit http://www.allaboutcookies.org for detailed guidance. Currently we operate an ‘implied consent’ policy which means that we assume you are happy with this usage. If you are not happy, then you should either not use this site, or you should delete Seven cookies which is explained within the above website.
Google Analytics – we use this to understand how the site is being used in order to improve the user experience. All user data is anonymous. You can find out more about Google’s position on privacy as regards to its analytics service at;
https://www.google.co.uk/intl/en/analytics/privacyoverview.html
HOW LONG WILL WE RETAIN YOUR DATA?
We will retain your data for a period of 7 years.
YOUR RIGHT TO MAKE CHANGES OR ASK US TO STOP USING YOUR DATA
You are in control of your data and have the right to opt-out of all or specific communications types.
WHAT CAN YOU DO IF YOU ARE UNHAPPY WITH HOW YOUR PERSONAL DATA IS PROCESSED?
You also have a right to lodge a complaint with the supervisory authority for data protection. In the UK this is:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
CONTACTING US
Please do not hesitate to contact us regarding any matter relating to this Privacy Policy at Hello@TheFeelGoodBakery.com